We use various couriers depending on the destination and, as a result, shipping times may vary. You will receive an email once your order has shipped with your tracking number for each order, along with a tracking link.
Most Canada, USA and UK orders arrive within 2-8 business days.
Most EU orders arrive within 3-14 business days.
Most Australia orders are delivered within 1-2 business days and 2-4 business days in New Zealand. International orders can take up to 21 business days.
We work as hard as we can to try to meet all delivery estimates, but sometimes there may be delays - e.g. because of postal/carrier delays, logistics, bad weather, or things out of our control. Our team can be reached via
deciem.com/contact with any further queries you may have.